Before you start
Open the latest password reset link sent to your account email.
Let the app check the link
Open the full link from the reset email. The app verifies its code before showing the password form. Check that the email displayed on the page is yours. A bookmarked reset page without its code cannot complete this process.
Enter a new password
Fill New password with a new, unique password that meets the requirements shown by the form. Avoid reusing the old password or one shared with other services. Your password manager can help create and remember a strong password.
Confirm and save
Enter the same password in Confirm new password, then select Save new password. Correct any validation messages before trying again. Wait for the app to finish the update and return you to sign-in or the page requested by the reset flow.
Sign in again
Sign in with your email and new password. Update any saved password in your browser after the successful sign-in. Do not change the account email to solve a password problem; that may lead you into a different account.
If you need a hand
If the link has expired, was already used or is missing its code, return to Forgot password? and request a fresh link.
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